Returns & FAQ
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@support.dadbz.com. This quick and simple step will help us provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your Billing page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please email us with these details at contact@support.dadbz.com
Refunds Policies
Product Orders Refund Policy
Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Donations and Tips Refund Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Membership Subscriptions Cancellation Policy
Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.dadbz.com. We’ll be happy to troubleshoot the problem and find a resolution for you.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.
Faqs
Have questions? We’ve got answers! Explore our FAQ section for quick guidance on gift cards, MonCash payments, orders, cancellations, refunds, and more. Everything you need to know about shopping, payments, and product policies is right here.
Dadbz.com gift cards are available in $5, $10, $25, $50, and $100. They can be used across multiple orders until the balance is fully spent and never expire. Gift cards are perfect for music production products, beats, sample packs, fashion items, and accessories.
To pay via MonCash, send your payment to +509 3850 7025 via the MonCash app. After payment, submit the following details through our Google Form: Name, Email, Gift Card Amount, MonCash Screenshot, and the Phone Number used for payment. After verification, your gift card code will be sent to your email.
After we verify your MonCash payment, your gift card code is sent directly to your email, usually within minutes. Your code can then be redeemed at checkout for any products on Dadbz.com.
We want you to love our products, and quality is guaranteed. If there is a print error or visible quality issue, we will replace the item or provide a refund. Please provide clear photos on a flat, well-lit surface and email them along with your order number to contact@support.dadbz.com.
All products are made to order for each customer. General returns or sizing-related returns are not accepted. Only items with verified quality issues are eligible for replacement or refund. Carefully review your order details before checkout.
Orders can be canceled or amended before production via the link in your confirmation email. Once production starts, cancellations are no longer allowed, but quality issues may be addressed with replacements.
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
You can cancel your membership at any time via your Billing page. Cancellations take effect after your current membership subscription period ends. There is no refund or cancellation for the current subscription period.
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The best pictures are on a flat surface with the tag and error clearly visible. Email us at contact@support.dadbz.com.
Because products are made to order, we cannot issue refunds, returns, or exchanges except for quality issues. Orders are non-refundable unless you provide proof with a photograph demonstrating the quality issue. PayPal refunds appear within 24 business hours. Credit/debit card refunds appear within 7–10 business days.
Donations and tips are non-refundable. Once your checkout payment is complete, we cannot cancel or refund your donation or tips.
Membership subscriptions are non-refundable. You can cancel anytime, which takes effect at the end of the subscription period. There is no refund for the current ongoing subscription period.
Locked messages are non-refundable. Once your payment is complete, we cannot cancel or refund. If you have issues accessing your locked message after payment, contact contact@support.dadbz.com. We will troubleshoot and provide a resolution.
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, Klarna/AfterPay and local payment methods.
International orders may be subject to import taxes, duties, and customs charges. Charges vary by country. We cannot calculate them in advance. You are responsible for paying any fees imposed by your local customs office.
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Please refer to their Privacy Policy and Terms of Service for details.
Enter your gift card code at checkout on Dadbz.com. The balance will automatically apply to your order. You can use the card multiple times until the balance reaches $0.
Yes, gift cards can be combined with discounts, sales, or promotions available on Dadbz.com. The gift card value is applied after any discounts.
After entering your gift card code at checkout, your remaining balance will be displayed. You can also contact us at contact@support.dadbz.com to inquire about your current balance.
Yes, you can use your gift card for international orders. Note that international shipping fees, duties, and taxes may apply. Gift card balances are stored and redeemed in USD.